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465 Lexington Ave, (Lexington Ave. between 45th St. & 46th St.)(212) 599-2252
Minimum order of $12.00 is required for delivery
Delivery estimate is 25-40 min (more info)
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Minimum order of $12.00 is required for delivery
Delivery estimate is 30 - 45 min (more info)
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Toasted flour tortilla, Monterey Jack cheese, guacamole and sour cream. 1200-1430 calories.
Chips, cheese, pinto beans, guacamole, pico de gallo and sour cream. 1800-2120 calories.
Baja-style with choice of tortilla. 200-230 calories.
Your choice of grilled meats or seafood, with the right mix of grilled fresh veggies, Baja rice, beans, sour cream, guacamole w/ warm tortillas.
Hand rolled corn tortillas stuffed with fire-grilled chicken served with sour cream, guacamole, Baja rice and beans. 740-780 calories.
Includes juice box. 640-850 calories.
Since 1990 Baja Fresh Mexican Grill has been making big, fresh, delicious Mexican favorites. You won’t find any freezers, can openers, or microwaves at this establishment. At Baja Fresh Mexican Grill they start with their famous homemade, flame-grilled tortillas then add freshly-prepared quality meats and they top it off with one of a kind salsas. Here is a place that understands what their customers like to eat and how they like to eat it. In a processed, pre-heated world, Baja Fresh is here to provide only the freshest, mouth-watering Mexican favorites done right.
Chicken burrito bowl had two tiny pieces of chicken. Food was not good, will not be ordering from again.
Posted 3 weeks ago by cynoria r.
The delivery was fast. I ordered steak taco and steak quesadillas. It was nice that a side of chips and mole came with each order. I do think that it would have been nice that hot sauce or mild sauce was included.
Posted 2 months ago by ISMAEL G.
Worst place ever : after 50min the food came cold and soggy, and they forgot half of the order.
We called the restaurant and they told us that they will resend it right away.
After waiting for 25min we called back, and finally got to talk to the manager who told me that i am rude, and finally hung up on me.
Terrible service, Terrible food
Posted 2 months ago by andrew g.
More than 1.5 hours LATE.
Delivering to an address only 4 blocks away.
and the order was WRONG.
Fail Baja Fresh, Fail.
Posted 2 months ago by Alexander R.
GROSS! Got sick immediately after eating my Shrimp Tostada Salad. Off the list for our company's future restaurant choices. Expensive too!
Posted 3 months ago by Joann V.
I ordered 4 items. Each of those 4 items arrived incorrectly. 3 tacos each with the wrong ingredients and I ordered a side of queso and they gave me a sprite instead! I called and they said "we ran out of queso... that's why she called you" to which I responded "nobody called me, I've been by my phone". Then I was told they were closing so could not correct my order so they would refund me. I just looked at my credit card statement and I was charged full price.
Posted 4 months ago by Anne G.
I did not receive the right order. The diablo sauce should not be dark brown, but rather a lighter color, and did not taste like it should. I also am missing a water bottle I ordered and paid for as well.
Posted 4 months ago by Carrie H.
I highly recommend this place if you want a soggy taco salad 1 hour and 13 minutes after you order it...with brown guacamole.
Posted 4 months ago by Ryan M.
The food is good. However, their delivery time of 30-45 minutes is way off. They continually have reached at least an hour.
Posted 4 months ago by Evan E.
food was horrible and they messed up our order. Tortilla soup was so salty we could not eat.
Posted 4 months ago by Jhana D.
Rapidly approaching an hour late. When I call the restaurant, I get an automated message and some choices but none of them lead me to a real person. AND the restaurant's voicemail is full, so I can't even leave a message. Wish I had some idea where my food was and if it was coming at all.
Posted 5 months ago by Brian J.
This is the last time I order from this place. The food arrives cold, all shaken up (imagine tacos in a blender) and almost 40 minutes later than promised. AVOID THIS PLACE LIKE A PLAGUE
Posted 5 months ago by Jose A.
Took over an hour
Posted 5 months ago by Sean A.
I ordered takeout from here, as I do fairly often. The same wahoo taco that I get all the time was terrible. Dry meat, zero dressing and brown cabbage. The cheese I paid for on top was not included. Waste of money.
Posted 5 months ago by Kelly H.
1 hour late. Not the 1st time but it's getting worse
Posted 5 months ago by Stan P.
Despite speaking to the restaurant manager a few times and hearing him claim the food was out for delivery, several hours after it was expected it is still not here. Bad service, no food, lying manager.
Posted 5 months ago by Owen K.
ugh-slop when it arrived. I couldn't believe they allowed this to leave their restaurant. They should be ashamed fo themselves. Never again!
Posted 6 months ago by Trish C.
Posted 6 months ago by Aimee S.
Usually they're really goo. sometimes they miss the boat. tortilla soup is either amazing or over salted. Burrito's and burrito bowls are often missing one add-on ingredient, but still taste great.
Posted 6 months ago by kendell h.
Solid Mexican in the midtown area, great guac!
Posted 7 months ago by Abbi C.
I tried both the steak and chicken burritos, and each tasted anything but fresh. I'm not sure if it had been sitting out too long, was old, or if it was "augmented" with sawdust... either way it's a gamble I'm not going to take again.
Posted 8 months ago by Randall D.
Utterly RIDICULOUS how long Baja Fresh takes to deliver. I ordered my food around 12:30 and its just getting here NOW AT 2:30!! I'm fuming. I can't understand how and why it would take 2 hours to deliver a cup of soup and a taco to a location 4 blocks away. Not only was my food extremely late, my order was wrong and there were ingredients put in that I specifically asked not to include. Of course I still ate because I'm famished and am too busy run out and get something else. This has happened the past 2 times I've ordered from Baja and this will certainly be the last time I do.
I seriously don't know why Baja Fresh even offers their services via seamless. They certainly don't have the training or capacity to run a restaurant.
Posted 8 months ago by Jasmine G.
ordered food at 10:22am, delivered at 11:45am! the tacos were completed separated from the tortilla, and three different tacos were sloshed together with each other in the oversided container. on top of all this, everything was ICE COLD. NO NOT WASTE YOUR TIME!
Posted 8 months ago by Nicholas B.
Their delivery system is total crap. But Baja Fresh is a fast food chain that is pretty great. 75% of the time.
Posted 9 months ago by BethAnn F.
Ordered my food an hour and 45 minutes ago.. Still waiting....
Posted 9 months ago by Kerry S.
food was pretty good but took almost 2 hours
Posted 10 months ago by Carlota R.
Food may be okay but the delivery service is not. Just took them 2 hours to deliver a burrito to me. Received it ice cold.
Posted a year ago by Glen S.
Disappointed. Wanted a shrimp taco and what I got was a small tortilla with grilled shrimp with onions on top. Bland, small and not worth $4.99. I had the chicken salad that came in a tortilla shell and by the the time it got to me it was very soggy and not even crispy. Don't think I will order from here again.
Posted a year ago by Shalini B.
I ordered around 8pm had no problem. Delicious food! They forgot my guac and chips I called and they apologized and I had it at my door in 10 minutes.
Posted a year ago by Jordan Q.
Posted a year ago by lacey m.
I ordered chicken breast nacho with additional chicken and guacamole.
The final plate was not huge despite the addition, but honest.
Quality ok, delivery fine.
All in im satisfied and i can raccomand! Just dont set too high expectations
Posted a year ago by Luca B.
Okay I took a leap of faith after reading the other reviews... the food was cold they messed up my order and when I called all they could do was apologize for inconvenience didn't offer to resend or anything... the time wasn't too much of an issue got here in 45 minutes POOR customer service I wouldn't order here again
Posted a year ago by Martha R.
Horrible delivery service. Even if you order hours in advance you will still get your order 45-60 minutes late. Add more delivery staff if you are going to accept company orders from seamless.
Posted a year ago by Elisa W.
i should have listened to the other reviewers that commented on the horrible delivery service. since I place my order at 1130 i thought by avoiding the lunch rush i would be ok. not so...30-45 minute provided delivery window turned into 90. Don't make the same mistake!
Posted a year ago by Chris P.
Terrible delivery. Over an hour late
Posted a year ago by Kevin M.
Waited 2 hours for the food. Don't order at lunch time if you want quick service.
Posted a year ago by Beth B.
understandably it was raining but 1 hour 40 minutes to deliver lunch when they quoted an estimated delivery time of 45-60 minutes?
Posted a year ago by Wendy T.
These guys are constantly late on delivery. Don't trust the timeframe they give. 45-60 minutes = 1.5 hours! NEVER ordering from here again
Posted a year ago by Janet L.
Soup cold and had raw onion. Delivery slow, nothing fresh about it.
Posted a year ago by JAMES H.
Years ago, I said, "Never again." Gave it another shot. Food arrived ice cold, again, and I live four blocks away.
Posted a year ago by Sheila B.
Took over an hour, arrived very cold, spilled in bag and not good in general. Would not order from here again.
Posted a year ago by Randall S.
Good for what ails you.
Posted a year ago by Katt M.
This place completely lies about the delivery time - I had to call to get the food delivered. The food also looked like it had been shaken before it was delivered - the tacos were all over the place. STAY AWAY!
Posted a year ago by Matthew L.
The delivery man refused to deliver to my floor and insisted I meet him in the lobby. Every other seamless vendor delivers to my floor. His excuse is that it would take too long to operate the elevator.
After some persuasion he finally made the arduous trip on the elevator to the tenth floor.
Posted a year ago by Andrew R.
Great burrito's - I like them better than Blockhead's, better ingredients.
Posted a year ago by Paul A.
Just another wanna be Chipotle, but not the best..
Posted a year ago by Constance J.
delivery guy couldn't speak english and he took too long to deliver. I had the baja burrito which made me vomit several times in the middle of the night. horrible choice by me. SKIP
Posted a year ago by Christopher T.
Got a fully loaded chicken bowl which was pretty tasty but didn't have as much beans or rice as I would have liked, and was slighly smaller than I expected. Also got the guac, but would say it's not worth the money, even if it's cheap--it tastes nothing like real avocado and is bland in general. Delivery time was within reason.
Posted a year ago by Karen B.
One of the worst Mexican meals I've ever had; the food was cold and tasteless.
Posted 2 years ago by Catherine G.
Delivery time was roughly 55 min. The food didn't taste well either.
Posted 2 years ago by Suleman M.
Food is good, delivery is TERRIBLE!!! Been waiting more than an hour for soup and a taco and they're A BLOCK FROM MY OFFICE!
Posted 2 years ago by Angela L.
Food was delivered over an hour after the end of the delivery range. Additionally, one of our entrees was missing from the order!
Posted 2 years ago by Joe R.
Delivery is often behind schedule if it is even delivered to the correct address. Customer service is abysmal.
Posted 2 years ago by Brian B.
I work in the area and finally decided to give Baja Fresh a try for lunch today. DELICIOUS!!! The cashier was friendly and my food came fast- which was good becuase I was cranky/starving and had to get back to my desk. I'm definitely going back.
Posted 2 years ago by Sylvie S.
food's good, but they forgot the cheese for my nachos which totally defeats the point
I've tried these guys several times and am finally just giving up. The food is okay, nothing special. The deliverys are awful. My final straw was a diablo burrito delivered cold. I don't mean no longer hot. I mean chilled, straight from the refrigerator cold. In that it was a hot summer day, and per them, my order had been on it's way for over an hour, I don't quite know how they managed that, but they did. I called the place because, I don't know, maybe it was supposed to be cold? Apparently not, but since the person on the other end demanded some kind of proof as to the temperature (WTF?!?!) I just decided enough was enough and took them off the list as a delivery place.
Posted 2 years ago by robin k.
as usual: awesome!
Posted 2 years ago by Jessica K.
Guilty pleasure and a bit overpriced. Why can't I order the taco salad online?
Posted 2 years ago by Fredrick B.
Stone cold when it arrived and food was average
Posted 2 years ago by Alan P.
Excellent food! Fast delivery! Special requests followed perfectly! Thank you very much!!!
Posted 2 years ago by Katie K.
I order from here all the time for client meetings and the food is always AMAZING. Delivery is on time and these guys are professional and pleasant to deal with. I highly recommend this place for catering- it is always a big hit. Oh and do yourself a favor and experience some taquitos and cheese sauce...omg.
I HIGHLY recommend you do NOT order through seamlessweb. If you want it delivered, order by phone. I have ordered twice over seamlessweb, and they got my order wrong twice. They obviously do not read the order carefully enough. Just my recommendation to order by phone so you know for sure that they will get your order correctly and know exactly what additions (e.g. extra salsa, etc.) you want included. Other than that, the food is subpar in terms of quality. Baja Fresh's quality of ingredients are not as great as they are on the west coast. Don't expect much when ordering the food, unless you happen to be craving/desperate for some baja fresh
Posted 2 years ago by Winston P.
I previously wrote a bad review of Baja fresh because of a sequence of missed or incomplete orders. However, since then the Baja staff have gone out of their way to make me feel that they are sincerely contrite and committed to giving their customers a quality ordering experience. The food has always been great.
Posted 2 years ago by Ben D.
Our order came warm and came fast (20 min versus EDT of 40-55 min)... everyone was pleased. Especially impressed with the chicken fajita platter... freshness and quality of ingredients.
Posted 2 years ago by Lynne D.
Spent over $10 - ordered a grilled mahi mahi taco & a shrimp taco without the tortillas & extra shrimp & chicken & veggies..All i got was 2 tiny containers (1/4 lb. salad containers) of food.. why pay extra if they dont give you extra??
never ordering there again
Posted 2 years ago by Allison P.
Poor, slow service. Don't bother ordering from here. They couldn't care less.
Posted 2 years ago by Nilam P.
This food was not as great as I expected. By the time I received my fajitas it was all one big sloppy mess and the beans were spilling out of the container into the bag. Honestly, I expected more from Baja Fresh.
Posted 2 years ago by Elizabeth S.
Food arrived quickly. Order was correct. Their quesadillas are great AAAANNNNDDD they have queso. Queso is enough to give it a 4 star.
Posted 2 years ago by William G.
Good food for the price, fast delivery. Good for something quick and filling
Posted 2 years ago by Matt L.
The burrito was quite large but arrived luke warm. A solid ranking above taco bell but below chiptole.
Posted 2 years ago by Dan L.
I've become hooked on their chicken taquitos and shrimp tacos. Delivery can be a little slow and the food sometimes arrives jostled, but the tacos are easily reconstructed. I'm not a huge fan of Mexican, but Baja Fresh is an exception.
Posted 2 years ago by Michael D.
Wasn't impressed. They were out of queso so I got quacamole which was tiny for the price. The quesadilla was also not very good for the price. Chipotle would have been worth the walk over this.
Posted 2 years ago by Mandy P.
cheese dip is awesome!
Posted 2 years ago by Kathy B.
Good food - horrible packaging. Most of the time my baja salad arrives 3/4 in the plate and 1/4 spilled in the bag.
Posted 2 years ago by Patricia S.
Ask for no sour cream or guac and they give me extra. Never again.
Posted 2 years ago by Alan S. D.
Awesome, as always.
Posted 2 years ago by Iain T.
Baja Fresh really went out of their way to make things right from a previous order. Food arrived terrifically packaged and warm. Nachos were really super-sized and the tacos were also tasty. My favorite? Of all things: the churros. :)
Posted 2 years ago by Victoria P.
Not very good. steak is poor quality. Fast delivery though.
Posted 2 years ago by Michael J. M.
I had a couple of hinks in last few orders but when I e-mailed to report the latest experience, one of the owners contact me immediately. He was very courteous, completely apologetic & promised he would speak to his team about the mishaps. He also found a way to make up for my experience in a manner that I felt really spoke to their commitment toward quality - both in food & customer service. If anything goes wrong - they'll make it right.
Posted 3 years ago by Jennifer H.
they mixed up our order, and since the kitchen is closed and they don't have the delivery guy's number, they said they can't do anything about it, except that we'll get a "free meal" if we call next time and explain what happened. but no real explanation on how to get this free meal, or anything written. a very disappointing way to deal with this mistake. i won't be ordering from here again, so won't even be able to try getting this theoretical "free meal."
Posted 3 years ago by Fleurise M.
The meat on the tacos was very good, but they are not careful with their delivery. I had 3 tacos and it was all over the place, the guacamole was spread all over my food, the beef was spread all over as well. Very messy.
And they forgot to send the sour cream I requested that they had charged me for too.
Posted 3 years ago by sofia k.
Baja Fresh is great because it offers some creative options that you can't get at Chipotle and Qdoba (which I have overdosed on). My only complaint is that my burrito was not tightly wrapped, and the burrito juices leaked through the bottom before I was 1/2 way done.
Posted 3 years ago by Jonathan S.
Absolutely the worse meal burrito was awful... still feeling sick... go to chipotle
Posted 3 years ago by Paul F.
Go to Chipotle
Posted 3 years ago by Daniel D.
Excellent Mexican food with fresh ingredients! Love this place! They had a lot of them in Vegas, and I missed them when I moved back East. So glad NYC has them now!!
Posted 3 years ago by Phil P.
I ordered food after 7pm and my what I checked off in the order menue was not what I recieved..Terrible...INever again
Posted 3 years ago by Manuel P.
Were not open. Said they'd bring the food when they opened right away, and then were extremely late. Food was soggy.
Posted 3 years ago by Craig K.
wow, just place an order. and got it within 10 minutes. Fast Delivery...Great food and the portions are surprisingly good. Steak taco was very good! Def gonna order from here again!
Posted 3 years ago by Miguel E.
great food, fast delivery.
Posted 3 years ago by Valentina A.
Food was great but the delivery took almost 2 hours! We really liked the meal but its was cold by the time we got it. Beware of late orders...
Posted 3 years ago by Charles H.
After a disappointing order I was contacted by the owner personally to discuss the problem, which he resolved in short order. I highly recommend the Baja Fresh on Lex.
Posted 3 years ago by John M.
the food is delicious and fresh as always but after the 45 minute wait it would have been nice if the food was warm not ice cold.
Posted 3 years ago by rachel s.
Baja Fresh is consistently dishonest about the amount of time it takes to deliver meals.
Posted 3 years ago by Anthony Y.
LOVE Baja Fresh - have been waiting for them to come to NYC. This is much better than Chipotle
Posted 3 years ago by Ryan M.
Food is consistently late and cold, overpriced (for what it is), and to top it off, does not taste good (a difficult feat given the usual deliciousness of tex-mex). Lots of good tex-mex options, go elsewhere.
Posted 3 years ago by Nick R.
they are friendly at fast at delivery
Posted 3 years ago by Lauren V.
Food never showed up..... I would not trust this place to deliver your order in a timely fashion. When I called their customer service was horrible as well.
It takes a good owner to admit when a mistake occurred. Just today the owner called and offered his apologies as well as a free meal. The prior food experience definitely did turn me off the restaurant however I am a person who believes everyone does make mistakes and if it was possible to give ***** in another review for the service I just received I would. I will definitely try Baja Fresh in the future and hopefully the rest of the staff and food quality can live up to the owners character traits.
Posted 3 years ago by Russell P.
Had a terrible experience the first time I ordered. Management contacted me and offered to make amends. The food the second time was fantastic and right on time. Will def order from here again.
Posted 3 years ago by Nancy C.
I just placed an order with Baja Fresh. I ordered a steak burrito and there was no steak in the burrito. Called to ask them to bring me a new burrito and they told me it would take 30 minutes and then had the nerve to be angry when I said that was too long to wait for them to correct a mistake and asked that they refund my meal. Obviously, they have terrible customer service. Won't be ordering from them again...seems like this is a clear problem with them looking at other reviews.
Posted 3 years ago by Christine E.
awful, just awful.
Posted 3 years ago by Naomi C.
I specifically mentioned No Cheese in my order and yet the Tostada was topped with grated cheese. Also, the food didn't arrive on time.
Posted 3 years ago by Sri S.
Great Burrito the service was great!
Posted 3 years ago by Maxine C.
Its a mexican restaurant and you would expect that they give you home made guacamole when you pay so much extra but you just get that bad supermarket guacamole. Also, the tacos were just OK.
Posted 3 years ago by thomas h.
Posted 3 years ago by Gary S.
Food and service was mediocre to poor. We ordered 3 Baja Ensalada salads with varying options. Highlights:
1) Menu states Pico de Gallo is included on the side with this item. It was not and evidently is not; I called to ask, employee was nice but menu should be updated (I would have paid for it as an add-on option if I had known it wasn't coming).
2) I got the Mixed Veggie option: DO NOT, it is a gross mushy mixture of grilled (? sauteed? left sitting in oil?) onions, red and green peppers that were dredged through gobs of black ground pepper, probably to give it a flavor of some sort since the veggies themselves barely had any. I had to take them out of the salad.
3) A fourth random entree appeared in our delivery that none of us ordered. So someone else's order probably went missing.
Posted 3 years ago by Hereen O.
Love the place
Baja Burritos & Fish tacos are the best!
Posted 3 years ago by Felipe D.
food is okay, but delivery takes way too long. food arrived cold. i've ordered a few times and it always takes at least 45 minutes.
Posted 3 years ago by jonathan h.
My first order was absolutely fresh and delicious. I plan to continue ordering. Please keep up the freshness! Thanks.
Posted 3 years ago by Dania V.
I am a west coast native (LA), who has lived in NY for nine years. How exciting is it to have Baja now in the city?! It's definitely the best cheap Mexican takeout for Gramercy Area residents; such a cut above the rest, trust me. Just one thing--when your order arrives, be sure to check that it's all there...they forgot my drink and while they were very apologetic about their mistake, it was still a pain to have to deal with them bringing me another. That said, Viva la Baja Fresh!!!
Posted 3 years ago by Jessica M.
Simply amazing. Great food and it arrived very quickly!
Posted 4 years ago by Rahul S.
Fast food seafood? Never! ... until Baja opened up across the street. The fish and shrimp are never over-cooked (I go once a week for my fajita fix) and it's relatively fast given the line (if it's that good, of course there will be people queuing up, so use Seamless).
Posted 4 years ago by Mei-Yin K.
The food was amazing, it was hot, and it arrived very quickly. We placed a massive order, and Baja Fresh did an awesome job all around.
Posted 4 years ago by Rahul K S.
average nachos but I definately recommend asking for NO onions unless you really like them. Normally onions are mixed into pico de gallo so I wasn't expecting them on the nachos but not only were they on there but looked like they just poured a cup of them on top so I sat and picked them all off...probably wont order from them again.
Posted 4 years ago by Monique M.
Food was good, 'fresh'' ; portions are small for the $$.
Posted 4 years ago by Charles G.
Simple requests are routinely ignored and extras that I have paid for (cheese, guacamole, pico de gallo) are missing. The food is reasonably edible but may as well be horrible since I have never received what I ordered.
Posted 4 years ago by Michelle H.
good food, efficient service, that's enough for me
Posted 4 years ago by MARIE B.
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